Frequently Asked Questions

Below are some of our most frequently asked questions. If you can’t find the information you are looking for here, please contact us.

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NaviComputer

GPX is a shortened acronym for GPS eXchange Format. GPX is a data format for exchanging GPS data between programs, or for sharing GPS data with other sources. NaviComputer can track routes and store that tracks in GPX files, which you can open in any other program that supports GPX.

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You cannot delete an offline map when it is currently loaded. If you want to delete a map you should load a different map or switch to online mode first.

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Unfortunately this is not possible due to restrictions in the Windows Phone 8 operating system. We hope that this will be changed in one of the next Windows Phone updates. As soon as it is possible, we will of course support sd cards for storing maps.

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[Update Version 1.0.2.0]

As of NaviComputer V1.0.2.0, SkyDrive is fully integrated into NaviComputer. You can import and export tracks (*.gpx) and offline maps (*.nmap) to and from SkyDrive.

Simply go to the file synchronization page and swipe it to the right to get to the SkyDrive page where you can start the synchronization.

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YES. NaviComputer is capable of importing tracks and routes from GPX files. NaviComputer handles files with the extension .gpx, allowing you to open GPX files from anywhere on your phone. For example from emails or internet pages.

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YES, as long as you are recording a track, NaviComputer keeps logging your position in the background. However, there are a few things you should consider: If you do not interact with the app for more than 4 hours, it stops its background task. That’s a feature (or limitation) of the Windows Phone 8 operating system which can not be influenced. Also on low memory devices, if you open too many other apps the operating may interrupt apps that are running in the background. And last but not least you should make sure that the background task of NaviComputer is not blocked in the Windows Phone applications settings.

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The “desktop sync” page in NaviComputer is dedicated for the file exchange with a PC using the NaviMapper application. Please check the NaviMapper page for details and the NaviMapper FAQ section if you have any questions.

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It marks the selected item (GPX file or offline map file) to be copied to your PC when you use the desktop sync function the next time. The sync icon will appear next to the item. As soon as the file was copied to your PC/NaviMapper, the icon will disapear again.

Please note that the word “synchronization” may be misleading. Once the file is copied to the PC, there is no more relation between the file on the phone and the one on the PC. So it’s more a “one time transfer” than a “synchronization”.

 

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Windows Phone’s Here Maps are roadmaps.

We believe that it makes not much sense to have those maps in NaviComputer since there are more than enough apps that are better suited for using roadmaps. If you’re satisfied with Here Maps, NaviComputer is most likely not the app you’re looking for.

NaviComputer is designed for offroad use where you need maps with hiking and biking trails. You won’t find those trails in Here maps…

Anyway, of course we understand that users would still like to have Windows Phone maps, at least as a backup option. And we would really like to offer this option. Unfortunately there is another problem for developers, caused by the design of the Microsoft Phone SDK: As a developer, if you want to use Windows Phone maps, you have to use the map control provided with the SDK. So far so good, but the big problem is: You cannot use custom map sources (for instance Openstreetmaps) with that control, at least not in a proper way. And yes, we know there are apps that can switch between Here maps and other maps. Let me tell you what they do: They place an additional layer on top of the Here maps layer, though causing double data traffic, additional loading times and so on… disadvantages that we do not really want to suffer from only for having a (in most cases useless) Here maps option.

We hope that’s an understandable explanation. Of course, once Microsoft changes the SDK map control to fit our usecase better (which has been requested by many developers), we will also add the option for Here maps.

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